Refund Policy

Last updated January 13, 2026

This Refund Policy explains our approach to refunds for Boswell (“we,” “us,” or “our”).

Free Trial Period

We offer a free trial period that allows you to fully evaluate Boswell before any payment is required. During this trial period, you can:

• Test all features and functionality
• Determine if the service meets your organization’s needs
• Cancel at any time without any charges

14-Day Money-Back Guarantee

If you are not satisfied with Boswell after your free trial ends and you begin a paid subscription, you may request a full refund within 14 days of your first payment.

To request a refund, contact our support team at support@boswell.app within 14 days of your initial payment. We will process your refund and you will receive your money back according to your payment method’s processing times.

After 14 Days

After the 14-day refund period, subscription fees are non-refundable. You may cancel your subscription at any time by logging into your account or contacting our support team at support@boswell.app. Upon cancellation:

• You will retain access to Boswell until the end of your current billing period
• No refund will be issued for the remaining time in your current billing period
• Your subscription will not automatically renew

See our Terms of Service for complete details on subscription terms and cancellation.

Payment Processing

All payments are processed through Paddle. For questions about charges or payment methods, please review Paddle’s Payment Terms.

Contact Us

If you have questions about this Refund Policy or believe you qualify for an exception, please email us at support@boswell.app

Changes to This Policy

We may update this Refund Policy from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this page. We encourage you to review this policy periodically.